Legal

Terms and Conditions

These Terms and Conditions apply to the use of the GEM Electrical and Mechanical Repairs website and to enquiries, bookings, quotations, inspections, and services arranged through it.

All website content is provided in good faith for general guidance. Service availability, pricing, response times, repair options, and travel coverage may vary depending on location, fault type, access, parts availability, and scheduling.

Any quote given before inspection is an estimate unless clearly confirmed as fixed in writing. Final charges may change if additional faults, extra labour, specialist parts, or access issues are identified after inspection or during the repair.

Customers are responsible for providing accurate contact details, location details, and a clear description of the issue when requesting a booking or quotation.

We aim to provide honest advice and reliable workmanship, but we cannot guarantee that every item, appliance, vehicle, electrical fault, lock issue, or mechanical system will be repairable. Some jobs may require replacement parts, further diagnostics, additional visits, or referral elsewhere.

Customers are responsible for ensuring safe and reasonable access to the item, property, equipment, or vehicle requiring inspection or repair.

Website content and service information may be updated at any time without notice. Continued use of the website means you accept these Terms and Conditions.

If you have questions about these terms, contact info@gemrepairs.co.uk.