Instrument Cluster Testing & Repair Service

£150.00

Postal service — customer module required

Order online, then post your module

Send your original electronic module. Include vehicle details, its part number and symptoms/fault history. Do not send a donor or extra components unless requested.

Order the service described here and provide the technical details at checkout. After payment confirmation, follow your order email to post the module(s). GEM assesses the units on receipt; the method and achievable outcome depend on the module and its condition. Additional chargeable work needs your approval.

Not sure this service is suitable? Ask GEM before ordering.

Read the service information · Posting instructions

Send your faulty original instrument cluster for a supported postal bench assessment and repair. This is an original-unit repair service, not replacement-cluster cloning. Final price and scope must be agreed before work proceeds.

10 in stock

Description

INSTRUMENT CLUSTER TESTING & REPAIR SERVICE

Professional UK postal bench assessment and supported repair

Send your faulty original instrument cluster.No donor module is required for an original-unit repair.
This is a testing and supported repair service—not cloning.

We assess the customer’s original instrument cluster and repair supported display, illumination, gauge, power or internal data-related faults where technically possible.

You must send

  • Your faulty original instrument cluster
  • A written description of the symptoms and relevant fault codes
  • Your order number and contact details

Service process

  • Visual and supported bench assessment
  • Diagnosis of the reported module fault where possible
  • Repair only within the agreed scope
  • Return of your original module
Price and approval

The final repair price depends on the confirmed fault, required parts and repair procedure. If further parts or work are required, we will provide a quotation and obtain your approval before proceeding. No additional chargeable work will be carried out without your agreement.

Before posting

  • Contact us first if the module has water, fire, severe corrosion or previous repair damage.
  • Pack the module in anti-static protection and a strong padded box.
  • Protect all connector pins and use a tracked postal service.
  • Do not send unrelated vehicle components unless agreed in advance.

Service limitations

  • Not every damaged module can be repaired.
  • Postal bench testing cannot confirm faults elsewhere in the vehicle.
  • Vehicle diagnosis, removal/refitting, wiring repairs, coding and calibration are not included unless explicitly agreed.
  • If the module is beyond repair, cloning or data recovery may be quoted separately where technically possible.

Nothing in these terms excludes or limits rights or liability that cannot legally be excluded under applicable UK consumer law.

Purchase and postal next steps

  1. Read what this product covers. If you are unsure whether it is the right service, ask GEM before ordering; the enquiry is optional for normal postal work.
  2. Order the described service, provide technical details at checkout and keep your order number.
  3. Package only the module(s) specified above. Enclose your order number, contact details, vehicle details and fault information.
  4. Follow the packing and posting instructions and confirm the delivery details for your order before dispatch.
  5. GEM performs the supported, agreed work and returns the supplied module(s) according to the applicable order process.

This is a service on your supplied electronics. No replacement module is included. Read about UK-wide postal services.

Related service information

Ask GEM Before Ordering

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